Services Policy & Client Success Guarantee
Last updated: September 2026 · Effective across all Vexari AI subscriptions and enterprise plans.
Our Core Commitment to Your Outbound Success
Vexari AI is engineered to provide high-growth sales teams, agency founders, and growth operators with real, verifiable outbound pipeline. We replace generic cold blast spam with grounded, signal-driven intelligence that drives high reply rates while strictly safeguarding your sender domain health.
1. Scope of Automated SDR Services
Through our platform, Vexari AI provides subscribers with continuous autonomous SDR capabilities:
- Deep Signal Telemetry: Automatic discovery of executive hires, funding rounds, hiring surges, competitor churn mentions, and product launches from 15+ live intelligence sources.
- Multi-LLM 5-Angle Personalization: High-conversion 1:1 message drafts calibrated across multiple persona angles (Problem-Agitate-Solve, Pain Disruption, Direct Peer, Urgency Driver, Warm Introduction).
- 4-Touch Omni-Channel Cadences: Multi-step sequences structured across Day 1 (Initial Hook), Day 3 (Value-Add Trigger), Day 6 (Proof Matrix), and Day 10 (Break-up / Low Friction).
- 1-Click Multi-Channel Dispatch: Direct pre-filled execution to Gmail Web, Outlook Web, and LinkedIn Direct Messaging without manual copy-paste friction.
2. ZeroBounce 99% Deliverability Shield Standards
Every prospect processed through Vexari AI's pipeline is verified against live DNS, MX records, syntax validation, and deliverability engines adhering to ZeroBounce 99% Deliverability Shield standards. This ensures:
- High inbox placement and active suppression of bad or abandoned mailboxes.
- Automatic spam-trigger word detection and suppression to keep outreach out of promotional or spam folders.
- Domain warmup recommendations and volume pacing to protect sender domain reputation.
3. Zero Model Retraining & Enterprise Data Privacy
Your business intelligence belongs entirely to you. Under our strict Services Policy:
- No Model Retraining: Prospect lists, proprietary value propositions, and generated copy are never used to train, fine-tune, or improve global foundation AI models.
- 256-Bit Vault Storage: All workspace credentials, CRM integrations, and generated sequences are isolated via atomic tenant security.
- Instant Data Deletion: You can purge your entire workspace history and prospect cache at any time from Account Settings.
4. Transparent Credits & 7-Day Trial Protection
We maintain 100% fair and transparent billing for all users:
- ₹10 ($1) 7-Day Trial Pass: Full Pro tier SDR access with 50 verified generations and complete 1-click dispatch capabilities to validate real meetings before committing to full plans.
- No Hidden Lock-ins: Subscriptions can be paused or cancelled with 1 click directly inside Workspace Settings at any time.
- Credit Rollover: Unused monthly credits roll over for active annual plans.
- 14-Day Satisfaction Guarantee: If Vexari does not generate usable signals or meet our quality standards, our support team will issue a complete refund.
5. Compliance & Responsible Outbound Policy
All automated outreach generated by Vexari complies with international communication standards (CAN-SPAM Act, CASL, GDPR, and UK PECR). Our templates automatically provide:
- Clear, authentic sender identification and corporate representation.
- One-click opt-out and unsubscription handling.
- Opt-out domain suppression lists to ensure unsubscribed leads are never re-contacted.
6. 99.9% Gateway Uptime Target & Multi-Provider Redundancy
Our distributed multi-LLM proxy infrastructure (Groq, OpenAI, Anthropic, DeepSeek, Mistral) targets 99.9% API gateway availability with automatic provider failover. Dedicated support is available at support@vexari.ai.